FAQs

  • I ship gold and platinum overnight fully insured with Fedex or USP. These deliveries require a signature.

    For custom order there is a $50 shipping fee. Custom orders take 8-12 weeks to make and ship.

    Made to Order Tf design take 4-6 weeks to make and ship and are shipped priority 2 day shipping with Fedex or USP and do not require a signature unless requested.

  • To begin a custom order we start with design. A design fee of $200 will be collected that allows us to set up renderings and edits if needed. We will collect your ideas and referrences, desired stones, metals, size, etc at this point of the process.

    This typically takes 2 weeks to receive your designs. Then we can edit and land on a final design.

    Once we have a final design with confirmed sizes, materials, and your address for shipping- we will collect a deposit. This is half of the total production cost of the piece. The rest is due before we ship. We send photos of your finished jewelry, then the final invoice.

  • Once we have a final design with confirmed ring size (if applicable) your design goes into production. This can take 2-4 weeks

    Production typically takes 6-8 weeks. Everything is produced in NYC and/or Philly with my favorite jewelers, gem dealers, and my home bench.

    Once your piece is complete I will email you photos and send your invoice for the remaining balance. We will determine a ship date to receive.

    All shipments are sent overnight using UPS or Fedex, fully insured, and your signature is required for delivery.

  • I include one complimentary ring sizing, if needed. This excludes eternity bands and anything with a full wrap around design. Clients are responsible for shipping.

    If you do not know your ring size I recommend going to your reputable local jeweler or I can send you a ring sizer up on request.

  • Custom work is final sale, non-refundable. Thank you for understanding the labor that goes into these pieces.

  • I work with heirloom material such as a family stone or old gold on a case by case basis though I prefer to source stones and metal from established dealers I have a relationship with. Please email to inquire.

  • I take payments through my website. Lay away is available upon request.

    I do not accept cash.

  • Upon request appraisals are available for $250. A digital copy will be email to you.

  • I do not provide warrenties however repair services upon request at the client’s expense.

    Please have jewelry check yearly with Tf or your local reputable jeweler especially if its an every wear.

  • Warm water, Dawn dish soap, and a soft tooth brush is the best for a quick clean.

    For deeper cleaning please bring to a local, reputable jeweler.

    Avoid impact and harsh chemical like bleach and chlorine around gemstones and metal.